Photo © Getty Images / Sam Spicer

Travel insurance for New Zealand residents

Simple and flexible travel insurance for Kiwis travelling worldwide. Buy, extend and claim online anywhere, anytime.

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How travel insurance could help protect your next trip

World Nomads travel insurance plans have been designed by travellers for travellers. We offer help when the unexpected happens.

Whether you’re backpacking through Asia, relaxing on the beach in Hawaii, skiing in Canada or taking a cultural journey across Greece, our policies offer benefits such as, emergency overseas medical coverage, cancellation cover, and a 24/7 Emergency Assistance team to give you a helping hand when you need it the most.

Learn more about the travel insurance benefits that World Nomads offers

Buy travel insurance while travelling

If you're travelling and want to travel longer, World Nomads lets you buy more cover to keep you on the road.

24/7 Emergency Assistance

Our multi-lingual assistance team can help you when you need it most, connecting you with medical treatment and transportation.

Travel Cover for 220+ Adventure Activities

At World Nomads, we love to explore our boundaries when we travel, so we've worked for over ten years developing one of the longest lists of covered activities.

Donate to local communities

We connect our customers to projects run by established charities so you can fund projects in destinations with the greatest need.

A true claim story

  • This adventure I shared with one of my lovely daughters, has been totally fulfilling in every sense of the word. From the moment we landed in Cuzco, until we left, our experience was momentous for all the right reasons. Being insured with World Nomads added a sense of security, and I really enjoyed the reminders coming through. I will most certainly use you next time I'm off to the Jungle!!!!!
    Kiwi in Peru
  • I was snowboarding and it was icy. I caught an edge on my board and flipped over landing on my back. I injured my Lumber spine and head and could not move at all. I had to be put on a back board and taken by ambulance to Banff Mineral Springs Hospital where I was examined and had x- rays.
    Kiwi in Canada
  • Upon arrival to Spain on the 4th of April I had been displaying fever, headache, exhaustion and dizziness. This lasted for a week, so I went to the doctor at the hospital in Malaga, Andalucia where they gave me a consultation and blood test showing results that indicated a mosquito-bourne virus which makes sense as I arrived in Europe from Mexico a week before the symptoms started.
    Kiwi in Cambodia.

Travel Insurance Benefits: how we can take care of you

Trip Cancellation

Protect your trip from unexpected cancellation.

  • Explorer Plan: Unlimited
  • Standard Plan: $5,000
Trip Protection
  • Unexpectedly hospitalised?
  • Travel buddy badly hurt?
  • Has an earthquake damaged your home?

We’ve got your back.

Emergency Medical Overseas

Take the pain out of medical costs.

  • Explorer Plan: Unlimited
  • Standard Plan: $5,000,000
Emergency Medical Insurance
  • Need medicine?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Medical Transport

We'll get you to hospital in a flash

  • Explorer Plan: Unlimited
  • Standard Plan: $500,000
Evacuation and Repatriation
  • Banged up overseas?
  • Medivac needed home?
  • You died overseas?

Help starts here.

Protect your gear

Cover your stolen or damaged gear and tech.

  • Explorer Plan: $10,000
  • Standard Plan: $2,000
Protect your gear
  • Damaged docs?
  • Passport pilfered?
  • Tech trashed?

Help starts here.

  • Overseas Medical Expenses
  • Emergency dental treatment
  • 24 hour assistance
  • Emergency medical transport & repatriation
  • Cancellation costs
  • Trip interruption costs
  • Compassionate emergency visit home
  • Resumption of trip
  • Theft or accidental damage to baggage and personal items
  • Baggage delay over 12 hours
  • Funeral expenses overseas or repatriation of remains
  • Personal liability
This is a general summary for New Zealand residents only. Restrictions, exclusions and limitations will apply. Benefit limits may vary depending on the plan chosen. Check the policy documents for full details.

Frequently Asked Questions

  • Are there exclusions or limitations?

    Yes. Common exclusions include:

    • Medical costs in New Zealand
    • Travel to destinations with "Do Not Travel" warnings
    • Pre-existing medical conditions (unless covered in the policy)
    • Some adventure sports without specific coverage
    • Losses from unlawful acts or changing your mind about travel Check your Policy Document to understand your coverage.

    Always refer to the specific terms, conditions, limitations and exclusions of your Policy Document to understand the full scope of coverage.

  • Can I cancel my policy and get a refund?

    You can cancel your policy for a full refund before 11:59 PM NZST/NZDT the day before departure if:

    1. You haven’t started your trip.
    2. You haven’t made a claim.
    3. You don’t plan to make a claim. Sign into your account to cancel or contact us for help.

    Just sign into your account, choose your policy and follow the links to cancel before your policy Departure date. Note: Refunds are not provided for unused policy portions if you return home early.

  • How can I contact customer support?

    If you're a Kiwi traveller and need assistance with a claim, an emergency or need to ask us a question about coverage for your policy, reaching out to World Nomads is easy. Here's how: 

    For general inquiries:

    For emergencies (24/7 assistance):

    For claims:

Insure your trip in three easy steps


Travel insurance for independent travelers and their families. Simple, flexible trip insurance for international or domestic travel. Buy and claim online from anywhere in the world.

1

Start your quote

Tell us your travel details including where, when and who is traveling. Make sure to add all destinations and include travel dates from the day you leave, to the day you return.

2

Choose a plan

Select the activities and benefits that you'll need for you, your partner or your family.

3

Finalize your purchase

Once you’ve purchased, we’ll send your policy details to your chosen email, or you can access it via your account.

Travel Cover for 220+ Adventure Activities

Snow
Water
Air
Land
Sports
Experiences
  • Scuba diving
  • Mountain biking
  • Surfing
  • Bungee jumping
  • Skiing
Blue activities are automatically included in both the Standard and Explorer plans. All activities listed in orange will need to be added to your policy at the time of purchase. The list is intended as a guide only and there are restrictions on what you can and cannot do, so read the policy wording or contact us. For a more detailed list click here

24/7 emergency assistance

If you need medical assistance or emergency medical evacuation our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Are you in need of emergency assistance right now?

From New Zealand & Overseas:
+61 2 8263 0470 or
+61 2 8292 1470
(reverse charges via an operator from anywhere in the world)

Within Australia (Free call): 1800 611 210