Photo © Getty Images / Frederick Thelen

Travel Insurance Benefit for Rental Car Damage

Renting a car? Your travel insurance coverage may help protect you

    As featured in:

  • As featured in:

For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below. 

There’s nothing quite like setting out on the open road with the windows down, the music blaring, and the wind blowing in your hair. Us nomads love our road trips, and we’ve discovered some of the best ones in our travels. The Blue Ridge Parkway, Route 66, and the Pacific Coast Highway are a few of our favorites here in the US. 

While we look forward to our time on the road, the process of renting a car can be daunting. We’ve been the ones standing at the rental car counter totally confused by the legalese and wondering if we need to buy car rental insurance.

Even though dealing with car rental insurance can be confusing, it can be beneficial to educate yourself on the offerings. If you’ve ever experienced the narrow roads in Italy and potholes in Costa Rica, you know what we mean. Nobody plans to get into a car accident while they’re traveling, but sometimes the unexpected happens. In case of an accident, you may find yourself thinking about what it’s going to cost to fix or replace the rental car you just wrecked.

If you’re renting a car while you’re traveling, you may want to consider getting a quote for travel protection that includes rental car damage insurance coverage. 

What can World Nomads rental car damage insurance cover?

Rental car damage insurance is included in the Explorer and Epic Plans (coverage not available to residents of WA). Rental car damage insurance is also included in the Annual plan (this plan is not available to residents of MO, MT, MY, or WA.) If you’re on a trip and your rental car gets damaged due to a collision, theft, vandalism, natural disaster, or any cause beyond your control while in your possession, rental car damage insurance may help you be reimbursed for the cost of repairing the car or actual cash value to replace if a total loss, up to the maximum benefit amount. 

You’ll want to review each of the travel protection plans offered by World Nomads to make sure you understand the rental car damage insurance coverage. You can compare the differences in each plan’s Maximum Benefit Amount for rental car damage insurance benefit when you get a quote

Can the World Nomads rental car damage insurance benefit be used with rental car companies around the world?

All car rental companies are different, but most car rental companies have their insurance requirements listed on their website. If they don’t, call them. We highly suggest that you read the wording in your World Nomads travel protection plan to make sure you understand the rental car insurance benefit that’s included.

What may not be covered by the rental car damage insurance benefit?

While rental car damage insurance benefit may be included in your World Nomads travel protection plan, it doesn’t cover everything.

A few things that could lead to various coverage exclusions include: 

  • Rental of certain types of vehicles. Travel insurance doesn’t cover exotic vehicles, trucks, pickups, full-size vans mounted on truck chassis, heavy duty trucks, jeep-type vehicles, campers, trailers, motor bikes, motorcycles, off road vehicles, or recreational vehicles. 
  • Not reporting the damage to your rental car company. If something happens to your rental car, you need to report it to the rental car company and the local authorities when the incident happens. If you don’t report it, you may not be covered. 
  • Not following the rules of your rental car agreement. It’s up to you to read the rental car agreement and make sure you’re following their rules. For example, if the agreement says you’re the only driver, but you let your travel buddy drive, you may not be covered by the rental car insurance benefit. 

If my rental car is damaged, what should I do?

First and foremost, make sure you and your passengers are ok and report the incident to the local authorities.

In the event of a life-threatening emergency, call the local emergency authorities first to receive immediate assistance.

You’ll also want to notify the company that you rented the car from and the local authorities. The rental car company will advise you on what to do with the vehicle. You’ll want to take all necessary steps to protect the vehicle and prevent further damage to it. 

When you turn in the car, you’ll need to find out how much it is going to cost to fix it or have it replaced. You will need to get an official written estimate that details exactly what may need to be repaired, and the costs associated with it. Make sure that you keep this, and all documents that include information about the incident. This includes the police report, rental agreement, and damage estimate. Pictures of the damaged vehicle will be helpful as well.

That supporting documentation is very important and is needed to help you be reimbursed for any reasonable and customary cost of repairs and rental charges or the actual cash value of the vehicle if it must be replaced. Once you have all your paperwork together, you can then start a claim

Tips for a fun and safe road trip

As nomads ourselves, we’ve learned a few things along the way as we’ve road tripped to some of the coolest places on the planet. 

A few of our tips include:

  • Pack plenty of snacks and water. As you’re driving through areas you aren’t familiar with, you can never be certain where there will be a place to stop for food.
  • Check out your car before you set forth on your road trip. We recommend taking a walk around and making sure the tires are in good condition and properly inflated. Also, try checking and making sure the wipers and lights work properly and there’s no warning lights flashing. It could be a good idea to take photos of any scratches or dents so you can prove it was there when you rented the car.
  • Take a printed map. Yeah yeah, we know it seems old school, but if you lose your internet connection or your phone battery dies, it could be nice to have a paper map as a back-up. 
  • Print a copy of your travel protection plan documents. You’ll want to make sure you have a printed copy of these, so you don’t have to search for them if something happens. Save the phone numbers and plan number for the travel protection plan purchased in your phone.
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage.

Baggage Delay in a Delhi Winter.

I arrived in Delhi from Rome. Baggage claim help desk informed me that my bag had been delayed in transit. I was without my bag for almost a week before it was finally delivered to me. It was cold in Delhi (being winter, December) and my warm jacket was in my bag, requiring that I purchase a jacket and other items of warm clothing that I had not taken in my carry-on.
Claim paid: USD $51.74
S.N. U.S Nomad in India.

Travel Insurance Benefits: how we can take care of you

Trip Protection

Protect your hard earned vacation from unexpected cancellation.

  • Standard Plan: $2,500
  • Explorer Plan: $10,000
  • Epic Plan: $15,000
  • Annual Plan: $5,000
Trip Protection
  • Unexpectedly hospitalized?
  • Travel buddy unfit to travel?
  • Close relative suddenly dies?

We’ve got your back.

Emergency Medical Insurance

Take the pain out of medical or dental costs.

  • Standard Plan: $125,000
  • Explorer Plan: $150,000
  • Epic Plan: $250,000
  • Annual Plan: $100,000
Emergency Medical Insurance
  • Need meds quick?
  • Accidentally injured?
  • Suddenly sick?

We’ve got your back.

Emergency Evacuation

We'll provide assistance to get you to the hospital or home quickly.

  • Standard Plan: $400,000
  • Explorer Plan: $500,000
  • Epic Plan: $700,000
  • Annual Plan: $100,000
Emergency Evacuation
  • Banged up abroad?
  • Need a hospital urgently?
  • Medevac home?

Help starts here.

Protect your gear

Covers the loss, theft or damage of your bags, tech and gear.

  • Standard Plan: $1,000
  • Explorer Plan: $2,000
  • Epic Plan: $3,000
  • Annual Plan: $2,000
Protect your gear
  • Passport or tech stolen?
  • Airline lost your gear?
  • Bags delayed?

Help starts here.

The amounts listed represent the maximum benefit amount.

Protect your health

  • 24/7 Emergency Assistance Help Line
  • Emergency Medical & Dental Expenses
  • Emergency Evacuations
  • Bedside Companion Travel
  • Emergency Medications

Protect Your Trip

  • Trip Cancellation
  • Optional Cancel for Any Reason (Explorer or Epic)
  • Trip Delay & Trip Interruption
  • Missed Connection (Explorer or Epic)
  • Rental Car Damage (Explorer, Epic or Annual)

Protect Your Stuff

  • Baggage Delay
  • Passport and Visa Loss
  • Lost or Stolen Bags
  • Personal Tech, Equipment & Gear
  • Baggage Return After Evacuation

Non-Insurance Services

  • Medical & Non-Medical 24/7 Emergency Assistance Line
  • Translators Available
  • Runway Health
  • FootprintID
  • Blue Ribbon Bags
This is a general summary for US residents only. Restrictions, exclusions and limitations will apply. Benefits limits may vary depending on the plan chosen. Check the plan documents for full details.

24/7 emergency assistance

Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.

Wherever you are, we’re here 24/7 to help you in any emergency.

Are you in need of emergency assistance right now?

Contact Generali Global Assistance:
Telephone: +1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada

Contact the team

FAQ

Here are our most frequently asked questions about cover for rental car protection. You can also find the answers to other questions in our Help Center or you can ask the customer service team.

  • Does this rental car damage benefit cover campervans?
    No, the rental car insurance benefit that is included in the Explorer, Epic and Annual travel protection plans do not cover campers or recreational vehicles. It also doesn’t cover trucks, pickups, full-size vans mounted on truck chassis, heavy duty trucks, jeep-type vehicles, trailers, motor bikes, motorcycles, off road vehicles, or exotic vehicles. Please see full exclusions outlined in your plan document.
  • Do I need a special license to drive in another country?

    Possibly - it depends on the country you are visiting. Not all countries accept a US driver’s license, but many accept an International Driving Permit (IDP). The The US Department of State is a good resource to research the countries you’ll be visiting so that you can learn ahead of time what license you’ll need. They also provide information on how to get an IDP if you need one. It may not be a good idea to wait until you get to your destination - do your research before you depart on your trip.

  • When should I consider buying additional coverage from the rental car company?

    This is up to your needs and personal research. Take a look at the rental car insurance requirements for the company you’re renting from. You can usually find these online, but if you can’t, call the company and ask. Review the rental car insurance benefit included in your World Nomads travel protection plan and review the rental car company's requirements.