Travel Insurance: Who do I call for emergency help?

For policies purchased on or after 17 December 2021, your World Nomads policy is provided through Chubb Seguros:

Call the assistance team at Chubb. They're available 24 hours a day, 7 days a week:

Phone: +1 212 315-1806 (from anywhere in the world)

Phone: 0800-591-1043 (from Brazil); or

Whatsapp message: +54 911 3053-3959

For policies purchased on or before 16 December 2021, your World Nomads policy is provided through Zurich Seguros:

Call the assistance team at Zurich. They're available 24 hours a day, 7 days a week:

Phone: +1 877-660-2844 (from anywhere in the world)

Phone: (11) 2526-9312 (from Brazil); or

Whatsapp message: +57 316 851-0533


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Contact our Emergency Assistance Team

Para obter ajuda em uma emergência, entre em contato com a equipe de Assistência Emergencial 24h. Estamos disponíveis 24 horas por dia, 7 dias por semana em português.(For help in an emergency, contact the 24 Hours Emergency Assistance team. They’re available 24 hours a day, 7 days a week and speak Portuguese.)

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Contact our Claims Team

Estamos aqui para ajudar se você tiver alguma dúvida sobre sinistros e reembolsos. (We’re here to help if you have a question about your claim.)

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