As featured in:
Report cancellations to us immediately and no later than the next business day. Once you know that you won’t be able to travel, you should try to reschedule any accommodations, transportation or tours that you’ve already paid for – and at the last resort, cancel.
If you’re planning to file a claim, you’ll need to submit doctor or medical practitioner’s reports confirming illnesses or injuries; ambulance reports; hospital admission reports and other relevant medical documentation.
You’ll need to keep your receipts, itineraries and booking and cancellation confirmations including details of any refunds received for any affected transport and accommodation.
Our suggestions should help you avoid unnecessary costs, gather the right evidence and help keep your claim hassle free.
It is important that you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing conditions. If you do not understand your coverage or if you have questions, just ask us.
Protect your hard earned vacation from unexpected cancellation.
We’ve got your back.
Take the pain out of medical or dental costs.
We’ve got your back.
We’ll get you to hospital or home quickly.
Help starts here.
Covers the theft, damage or delay of your bags, tech and sports gear.
Help starts here.
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Telephone +1 866 878 0192 (toll-free from Canada and the Continental U.S.) or +1 416 646 3723 (collect from anywhere else in the world)
Contact the teamBefore your trip, check the latest government advice for any travel alerts for your destination.