For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
Yes, your policy can offer cover for you while cycling and mountain biking abroad. You must choose the right level of adventure sport coverage, depending on what you're planning to do.
All you need to do is list the specific cycling activity you want to try when buying your policy, eg 'Cycling - incidental to trip' or 'cycling - independent cycle touring' etc. Easy! Special Conditions and Exclusions apply to certain cycling activities, so be aware of these.
You must add all the adventures and activities you plan to try on your trip and pay any applicable additional premium when you buy your policy. You won’t be able to make changes after your policy is issued.
If something does happen to you and evacuation is medically necessary, you or someone with you must contact the 24/7 Emergency Medical Assistance Team immediately and remain in contact until you no longer require treatment or assistance.
Subject to our approval, the medical transport and repatriation benefits are payable from the date the sudden illness first manifested or the injury occurred. In case of an incident requiring evacuation, immediately contact our Emergency Medical Assistance Team and remain in contact until you no longer require treatment or assistance.
Who pays for medical treatment (and by this we mean either you pay upfront and claim later or we pay) depends on what’s happened to you and the necessary treatment required.
Here are some of the main things that aren’t covered:
The policy isn’t designed to cover everything. Take the time to read the terms and conditions, limitations and exclusions in the policy wording for full details on what is and isn’t covered. That way there are no surprises if you need to use it. If you are unsure of whether or not you have the right cover, please contact us for help.
We’re here to help if you have a question about travel insurance. We’re available: