For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
We'll cover countries on your 'must visit' list EXCEPT those that have a specific warning advising Against All or All But Essential Travel issued by the Foreign Ministry of your Country of Residence (or those which may be under sanctions or on a list of restricted countries). Only our Explorer Plan may offer cover for cancellation if such advice is issued within 7 days of your trip starting and no other advisory is in place.
Where there is an advisory Against All But Essential Travel and you decide to go ahead with a non-essential trip, cover is only available if the cause is not linked to the advice. Where we authorise in writing that your trip is essential, you may travel with full cover.
Government warnings can be issued or changed without notice at any time, so always check the status with the Foreign Ministry of your Country of Residence before you buy a policy and before you pay anything towards your trip.
Please note that government travel sanctions also restrict us from paying claims, so we’re unable to offer cover to travel to sanctioned regions or countries.
Sanctions and government warnings change, so we'll tell you when you get a quote if we can cover you to travel to a specific country or region. When you get a quote add all countries you'll be travelling to.
The more detail you give us on where you're going, the more helpful we can be.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
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