Travel insurance that's easy to claim on from anywhere in the world.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
Having been on the road for long periods ourselves, we know that waiting until you get home to lodge a claim isn’t always ideal. World Nomads gives you the freedom to claim from wherever you are and whenever you like, so you can keep travelling.
If you're already a World Nomads member, you'll just need to sign in, and follow the steps to make a new claim.
If you're not a member, you can either create an account which lets you lodge most claims electronically or you can lodge a claim online or by phone with the claims service teams at Collinson Insurance Solution Europe Limited on the details below, Monday to Friday 9:00am - 5:00pm.
Phone: +44 (0) 333 333 9621
Website: https://worldnomads.collinsoninsurance.com
Phone: +44 (0) 333 333 9619
Website: https://worldnomads.collinsoninsurance.com
Phone: +44 (0) 333 333 9618
Website: https://worldnomads.collinsoninsurance.com
Phone: +44 (0) 333 333 9617
Website: https://worldnomads.collinsoninsurance.com
As always, if you’re unsure of something please contact us and be sure to take the time to read your policy to understand the terms, conditions, limitations and exclusions.
Learn more about how make a claim by watching this video.
I was pickpocketed while in Mexico City and had my recently new iPhone 6S stolen, as well as my credit card and driver’s license. The claims process for World Nomads was painless and really intuitive, logging everything online. The resolution was extremely fair and would be happy to recommend World Nomads to anyone.
Protect your hard earned vacation from unexpected cancellation before you leave home.
We’ve got your back.
Take the pain out of medical costs while traveling abroad.
We’ve got your back.
Expenses included in Emergency Medical limits.
Help starts here.
Covers the loss, theft or damage of your bags, tech and gear (just not sports equipment when in use).
Help starts here.
We're here to help if you have a question about your claim. We're available.
Contact usFor policies purchased on or after 27 June 2024
| Country of residence | Phone |
|---|---|
| Belgium | +44 (0) 333 333 9621 |
| Denmark | +44 (0) 333 333 9619 |
| Germany | +44 (0) 333 333 9618 |
| Netherlands | +44 (0) 333 333 9617 |
| Country of residence | |
|---|---|
| Belgium | worldnomads.clmsbe@collinsoninsurance.com |
| Denmark | worldnomads.clmsdk@collinsoninsurance.com |
| Germany | worldnomads.clmsde@collinsoninsurance.com |
| Netherlands | worldnomads.clmsnl@collinsoninsurance.com |
| Country of residence | Phone |
|---|---|
| Belgium | +32 (0)2 808 66 32 |
| Denmark | +45 89 87 30 23 |
| Germany | +49 (0)335 5622 3012 |
| Netherlands | +31 (0)20 8080731 |
Here are our most frequently asked questions around claims. You can also find the answers to other questions in our Help Center or you can ask the customer service team.