Travel Insurance for Trip Resumption
Learn if we could help you get back on track after your trip's been interrupted.
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For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
Trip Resumption: What's covered by travel insurance?
If you've had to interrupt your trip and return home because you were sick or injured while abroad, or one of your close relatives has been hospitalised or has died, certain World Nomads policies can cover reasonable transport and accommodation expenses to get you back on the road so that you can finish your trip.
Your policy still needs to be active when you resume your trip and it needs to be the same one that you were travelling on when you had to return home.
Note: Cover depends on your country of residence, and the limits depends on the policy that you choose, so make sure you read your policy carefully.
Trip Resumption: Does the policy for my country of residence offer cover?
| Country of residence | Trip Resumption Cover |
|---|---|
| Australia | |
| Belgium | |
| Brazil | |
| Canada | |
| Denmark | |
| Germany | |
| Ireland | Explorer plan only. |
| New Zealand | |
| The Netherlands | |
| United Kingdom | Explorer plan only. |
| USA | |
| All other countries |
Trip Resumption: What's not covered by travel insurance?
- Any expenses incurred while you're at home
- Expenses to get you back on your trip, if you went home because you were home sick
- A business class upgrade where you've been flying budget airlines
- Resumption if your policy has expired
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
Be prepared if you need to claim for trip resumption.
Depending on your claim, you'll need copies of:
- Receipts
- Itineraries
- Doctors/death certificates
- Medical history (ruling out pre-existing conditions)
- New flight tickets
Grandma in palliative care.
My Grandmother suffered an acute Subarachnoid Haemorrhage after having a fall and was subsequently placed in Palliative Care in November. I received a phone call to return home as my Grandmother only had a few days to live according to the doctors. I returned home and she passed away. I then recommenced my travels after her passing and funeral.
Claim Paid.
Travel Insurance Benefits: how we can take care of you
Trip Protection
Protect your hard earned vacation from unexpected cancellation before you leave home.
- Explorer Plan: €10,000
- Standard Plan: €4,000
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Abroad Medical Expenses
Take the pain out of medical costs while traveling abroad.
- Explorer Plan: €10,000,000
- Standard Plan: €5,000,000
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transport
Expenses included in Emergency Medical limits.
Evacuation and Repatriation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Covers the loss, theft or damage of your bags, tech and gear (just not sports equipment when in use).
- Explorer Plan: €3,000
- Standard Plan: €1,500
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
- Overseas Emergency Medical & Dental Expenses
- 24 hour Emergency Medical Assistance
- Emergency Medical Transport
- Repatriation & Travel Expenses
- Trip Disruption
- Travel Delay (Explorer)
- Missed connection (Explorer)
- Baggage & Personal Items
- Passport & Travel Documents
- Personal Liability
- Personal accident
Contact our Claims Team
We're here to help if you have a question about your claim. We're available.
Contact usFor policies purchased on or after 27 June 2024
| Country of residence | Phone |
|---|---|
| Belgium | +44 (0) 333 333 9621 |
| Denmark | +44 (0) 333 333 9619 |
| Germany | +44 (0) 333 333 9618 |
| Netherlands | +44 (0) 333 333 9617 |
| Country of residence | |
|---|---|
| Belgium | worldnomads.clmsbe@collinsoninsurance.com |
| Denmark | worldnomads.clmsdk@collinsoninsurance.com |
| Germany | worldnomads.clmsde@collinsoninsurance.com |
| Netherlands | worldnomads.clmsnl@collinsoninsurance.com |
For policies purchased before 27 June 2024
| Country of residence | Phone |
|---|---|
| Belgium | +32 (0)2 808 66 32 |
| Denmark | +45 89 87 30 23 |
| Germany | +49 (0)335 5622 3012 |
| Netherlands | +31 (0)20 8080731 |
FAQ
Here are our most frequently asked questions about trip resumption insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.
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Does my insurance pay upfront or do I have to pay and claim?
You'll need to pay and claim for your expenses to resume your trip.
-
Is there an excess?
Yes, all policies which cover trip resumption have an excess.
-
If my policy has expired, can I still claim for resumption?
If the policy has expired, cover is no longer available for travel expenses if you haven't resumed your trip yet.
-
What's considered to be reasonable expenses?
The same standard you've been traveling. So if you've been traveling on a budget airline, business class on a full carrier wouldn't be reasonable.