Your policy has an excess. As we’ve recently changed our insurer, please select the date you bought your policy for more information on the excess applicable to you:
Policies purchased on or after 1 Nov 2018 (GMT)
Policies purchased before 1 Nov 2018 (GMT)
Your policy has an excess. The excess is deducted in the event of a claim or you may have to pay the excess before a claim is payable to you. Sorry, it's not possible to buy out the excess.
Here are some of the main policy benefits and the relevant excess applied to each of these benefits (there are 8 Sections in total so for more information, see the policy wording)
For Ireland residents, the excess is applicable for each insured person making a claim, per insured event:
Section 1 Emergency Medical & Dental Expenses Overseas: €125 (€625 in respect of medical evacuation services within Nepal)
Section 2 Cancellation, Curtailment & Trip Resumption: €125
Section 3 Trip Interruption: €125
Section 4 Your Belongings: €125
Section 5 Rental Car Excess: not applicable
Section 6 Personal Accident: not applicable
Section 7 Personal Liability: €125
Section 8 Adventure, Work, Study & Volunteer: €125
For help in an emergency, contact the Emergency Medical Assistance Service. They are available 24 hours a day, 7 days a week.
For policies purchased on or after 27 June 2024:
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For policies purchased before 27 June 2024:
Phone: +353 (0) 90 640 6460
For policies purchased on or after 27 June 2024:
worldnomads.assist@collinsoninsurance.com
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For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
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For policies purchased before 27 June 2024:
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For policies purchased on or after 27 June 2024:
worldnomads.clmsie@collinsoninsurance.com
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For policies purchased before 27 June 2024:
https://worldnomads.claims.axa.travel
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