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Planning a getaway and looking forward to some well-deserved travel outside of Ireland? Whether you're heading to the sun-soaked beaches of Spain or exploring the bustling streets of New York, flight delays can throw a wrench in your plans.
But don’t let a delayed flight ruin your trip. With World Nomads' travel insurance, you can relax knowing you're covered. Plus, with features like SmartDelay™, you can turn those unexpected hold-ups into a chance to unwind in style.
Flight delays happen—don’t panic. Start by checking the airport screens or your airline’s app for real-time updates. If there’s no information available, head to the airline’s customer service desk or call their helpline to get the latest status.
Travelers tip: it’s a great idea to download your airline’s app before you leave home, because let’s face it, no one likes having to stand in chaotic situations, trying to download and register for apps in moments of stress. If the app is already on your phone, you can access the information you need, as soon as you know you have flight issues.
As a traveller from Ireland, you’re protected under European Union regulations like EU261, which outline passenger rights when flights are delayed or cancelled. Depending on the circumstances, you could be entitled to compensation, meals, accommodation, or even refunds.
Traveler tip: When your flight is canceled or you miss a connection, it’s natural to want to immediately book a new flight. But take a breath and hold off. Your airline might automatically rebook you on the next available flight—often at no extra cost. Before making any decisions, check your airline’s app or speak to their customer service. Buying a new ticket in haste might mean you’re left paying out of pocket, as airlines typically won’t reimburse you for flights purchased independently, and travel insurance may only cover specific situations. Patience can save you both money and stress.
Travelers tip: if your airline offers you a reasonable alternative, take it. Should you need to make a travel insurance claim later, you’ll need to show that you first tried to get reimbursed by the airline or your travel provider. Keep all the proof handy—it’ll make your claim process smoother.
In the event of a cancellation, your airline must provide alternative travel arrangements. For lengthy delays, this could include accommodation, meals, and transportation.
If the airline doesn't provide these services, keep all receipts and consider claiming these expenses as part of your compensation (from the airline). If the airline’s unable to provide meal or hotel vouchers, you may be able to claim for reimbursement of out-of-pocket meal and lodging expenses under your trip delay benefit. You’ll need written confirmation from your airline that includes:
Traveler tip: getting to the airport early is key. Aim for at least two hours for domestic flights and three for international ones—but double-check with your airline for the latest advice. This way, you’ll breeze through security with time to spare, keeping your travel day stress-free.
Keep records of all your interactions with the airline—note names, dates, and times of conversations. Take photos or screenshot of flight status screens, announcements, or other relevant information.
Traveller tip: delays and cancellations happen more often than we’d like, so it’s best to be prepared. Wear comfy clothes, pack some snacks, and have your favourite book, show, or playlist ready to keep you entertained while you wait.
If you’re airline falls short, travel insurance may help cover additional costs. With World Nomads’ Standard and Explorer Plans, you may be eligible for coverage in a range of situations, from delayed flights to lost baggage.
For example, the Explorer Plan may cover:
Turn a frustrating flight delay into an opportunity to relax with SmartDelay, exclusively for World Nomads policyholders. If your flight is delayed by more than 90 minutes, you’ll receive a LoungeKey™ pass, giving you access to a comfortable airport lounge.
Before you travel (at least 24 hours), simply register your flight details with SmartDelay. If your flight gets delayed by more than 90 minutes, you and up to four additional passengers (named on their policy and on the same flight) automatically receive a LoungeKey™ pass, aka your personal ticket to a comfortable, relaxing airport lounge (and complimentary snacks—plenty of snacks!).
With SmartDelay, you can enjoy a range of benefits in the airport lounge, including:
Entertainment options: pass the time with a selection of TVs, magazines, and more – keeping boredom at bay while you wait for your flight.
Travel insurance isn’t designed to cover everything. Exclusions include, but are not limited to:
This is only a summary of coverage and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your Policy Wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel coverage, please contact us for help.
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For policies purchased on or after 27 June 2024:
Phone: +353 4 69 017 022
For policies purchased before 27 June 2024:
+353 (0) 90 640 6460
Before your trip, check the latest government advice for any travel alerts for your destination.