When buying World Nomads Travel Insurance, generally your country of permanent residence is the country you would want to be repatriated to in the event of a medical emergency, and where you are entitled to long term health care if required.
Eligibility criteria for coverage
To qualify as a New Zealand resident, you must be a citizen, a holder of a current and valid New Zealand residence class visa or an Australian passport holder permanently residing in New Zealand who has:
- Unlimited and unconditional right of entry;
- Access to long-term medical care (e.g. national health cover or private health cover. However, reciprocal health agreements are not adequate) if you’re unable to continue your trip and you require repatriation and ongoing medical care at home; and
- A permanent residential address in New Zealand.
Travel insurance tip: if you forgot to buy a policy before you started your trip, are outside your home country without insurance, or your cover has ended but your trip hasn’t, you can buy or extend with World Nomads 24/7 online. If you buy a policy while travelling, you'll have to wait up to 72 hours for full cover to apply. However, you can be covered straight away if you're injured in an accident after you buy a policy.
Planning your next holiday? Make sure you’re covered, whether you're a New Zealand resident or have relocated abroad. Get a quote that’s tailored to your travel needs today!
You're not eligible for cover if you:
- Intend to live overseas at a permanent residential address for more than two years;
- Will be 70 years old at the time you buy your policy or at the time you extend your trip and buy more cover;
- Intend to use this policy in place of private health insurance; or
- Don't wish to return to New Zealand (for example, in the event of a medical repatriation from overseas).
Please be aware that your policy can’t cover any expenses incurred within your country of permanent residence. Each policy has specific conditions or definitions of residence, so do read the Policy Document carefully to see if you’re eligible to buy it.
Also, if you are travelling with people from different countries of residence, they will have to buy separate policies to cover their country of residence, which may have different terms and conditions of cover.
Who is covered by my travel insurance policy?
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.
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Contact usOur contact details
We’re here to help if you have a question about travel insurance. We’re available:
- Monday to Friday 11:00am - 8:00pm (NZST/NZDT)
- Saturday to Sunday closed (NZST/NZDT)
Contact us
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
Within Australia:
1300 787 375
Before your trip, check the latest government advice for any travel alerts for your destination.