The best way to make a claim is to sign in and do it online. This is fast and efficient and you can do so from anywhere in the world. But not all claims can we made online, so if you find yourself in this situation, please follow the following instructions:
To settle your claim, World Nomads is going to need certain documents and evidence from your travels.
If you have internet up and running then email us claimsNZ@worldnomads.com for a form.
In order for us to process your claim quickly it's important that you complete all the relevant sections of your form with as much detail as you can.
Please check through your form thoroughly and then send your completed claim form together with original supporting documents and keep a copy for your records.
Phone: 1300 787 375 (Within Australia)
Phone: +61 2 8263 0400
Fax: +61 2 8263 0494
Email: claimsNZ@worldnomads.com
nib Travel Services
World Nomads Claims
PO Box A975
Sydney NSW 1235
Australia
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.
From anywhere in the world:
+61 2 8263 0470
From anywhere in the world:
+61 2 8292 1470
Within Australia:
1800 611 210
We’re here to help if you have a question about your claim. We’re available:
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
Within Australia:
1300 787 375