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World Nomads is unable to provide travel insurance cover for travel to areas within the Democratic Republic of Congo (DRC) that have a “Do not travel” warning in place.
This follows updated advice at the time of writing by the New Zealand Government advising travelers to ‘Do Not Travel’ to certain areas in the DRC including:
Eastern and north-eastern regions of the Democratic Republic of the Congo (DRC), including the provinces of Haut-Uele, Haut Lomami, Ituri, Kasai, Kasai Central, Kasai Oriental, Maniema, Tanganyika, North and South Kivu; and
within 50 kilometres of the border with the Central African Republic.
There are a number of reasons cited including safety, and the World Health Organisation declared a Public Health Emergency of International Concern in the DRC on 17 July 2019 following a resurgence and spread of Ebola Virus Disease cases.
World Nomads will not provide cover for New Zealand travelers while in the areas designated ‘Do Not Travel’ by the New Zealand Government, or if they are impacted by an event while traveling there. This includes, medical and baggage cover. Pre-trip cancellation cover is available, but only where a “Do not travel” warning was first given after you purchased the policy and after you booked the arrangements.
If you have a trip planned to the Democratic Republic of Congo and are concerned about your travel arrangements, please contact your carrier or tour operator in the first instance to confirm your arrangements.
If you have any other concerns, please contact us.
We’re here to help if you have a question about travel insurance. We’re available:
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
Within Australia:
1300 787 375
Please select your country of residence