Find out more about World Nomads travel insurance for delayed and missed flights.
Has your transport been cancelled, delayed for 12 hours or more, you can’t board because it’s overbooked, or it’s redirected after departure and you haven't ended up where you were supposed to? Your World Nomads travel insurance can offer cover for the cost of some essential items you need to buy to tide you over.
When you are delayed in reaching your overseas destination or your home by more than 12 hours, if the common carrier, such as the airline, doesn’t provide alternative transport and/or accommodation, we may cover:
In most cases, you won’t be covered if you’ve been refused passage on a flight. However, under the Explorer Plan, we offer cover for denied boarding if you are denied boarding due to you being suspected of being infected with COVID-19.
You can check out our Coronavirus article which has more information, including benefit limits, conditions and exclusions.
If you’ve purchased the Explorer Plan, you may be covered if you miss your connecting transport because one of the following events unexpectedly happens:
Please contact the carrier immediately if another carrier’s delay has affected your connecting transport.
For you to be able to claim for reasonable additional travel and accommodation expenses, the travel delay or missed connection must be unforeseeable, unavoidable and no fault of yours.
You will need to minimize your expenses (sorry, no presidential suite at The Ritz), and you must seek a refund or compensation from the transport provider before making a claim on the policy. Please keep all this documented with receipts, correspondence, written confirmations and an explanation from the carrier.
Any travel delay or missed flight connection claim will have an excess payable for each person, per claimable event. Claims payments will also be reduced by any refunds or compensation from the carrier.
Travel insurance is not designed to cover everything, so take the time to read the Policy Wording, so there are no surprises if you do need to use it. Here are some examples of where you have no coverage:
The policy isn’t designed to cover everything, so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered, get in touch.
We’re here to help if you have a question about travel insurance. We’re available:
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
Before your trip, check the latest government advice for any travel alerts for your destination.