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Don't get taken for more than a tuk-tuk ride in Cambodia. Here are the scams to avoid while visiting Angkor Wat, Cambodia's most famous ancient temple.
The ancient city of Angkor Wat is on every visitor to Cambodia's itinerary. Although the crowds don’t take away from the wow factor, getting swindled while taking in the temples might. Watch out for these common cons.
First on our list is the infamous tuk-tuk scam. It’s a long con that starts by catching you off-guard at the bus station or airport, where there are plenty of tuk-tuk drivers who will offer to take you to your hotel, sometimes even for free. Then, they offer a really good price to go to Angkor Wat (US $15 for the whole day including sunrise/sunset) and say that they will be there to pick you up first thing in the morning. At 4.30 am, there they are as promised, raring to go.
First, it’s off to the ticket office, about 3mi (5km) from the park entrance. You go in and pay for your ticket, and then, the trouble starts. As the sun rises, so does the price. it's no longer US $15 for the whole day, it’s US $30 per person or more. In your desperation to catch the sunrise, you’re forced to suck it up, and by the time you’ve haggled the price, you’ve missed the golden light and the tourist crowds have arrived.
Those who drive a hard bargain are likely to find that their tuk-tuk driver disappears, looking for higher-paying customers. If you get fed up with waiting - often an hour or two - and end up haggling another rate with a different driver, you can guarantee your original driver will show up at your accommodation later on, furious at you for ‘ditching’ him and demanding payment.
For the sake of saving a few bucks, the hassle is definitely not worth it. The best way to avoid any inconvenience is to book a tuk-tuk for the day through your accommodation. When you’re paying almost US $40 for the Angkor Pass, it’s worth ensuring the rest of the day goes smoothly. Do your research and make sure you know where you want to go so you can confirm this with the driver. Be aware that adding on any extra temples, especially those further afield, might cost a little extra.
Plan your day in advance, leave early in the morning, stick to the plan, and make sure you don’t pay in full until the end - or only pay half up front- and keep some spare change for a tip if everything does go well.
Hiring a bicycle is a great way to avoid the tuk-tuk drivers altogether and enjoy the freedom of the open road. However, some locals have been known to charge a fee for parking, and if anyone ever says you can park in front of their shop/restaurant/stall for free, then there’s probably going to be a catch. Wherever you end up parking, even if it ends up costing you a few thousand Riel, be sure to lock up your bike and remember where you parked!
It’s also worth downloading maps offline, pinning the temples you want to go to, and making sure your GPS works so you don’t get lost in the jungle. Bag snatches can happen, so don’t put your bag in the bicycle basket. Keep your valuables on your person and avoid cross-shoulder bags that can be easily grabbed.
Once you have bought your Angkor Pass, you will go through several checkpoints to get it stamped and verified. The passes are valid for one, three or seven days, and cover all the temples in the Angkor complex, so you should not be charged any further entrance fees. On occasion, there are fake guards who will try to tell you that you have to pay extra to get into a temple.
Official Sokimex guards always wear blue shirts with a name badge and a lanyard with a photographed ID and will not ask you for money. They are there to double-check your pass and provide security at the site, but if you’re ever in doubt you can always ask to see their ID as well.
Becoming an official tour guide at Angkor Wat takes months of training, but anyone with a grasp of English and a keen mind can see this as a way to earn a few extra bucks- even a police officer in uniform! Be wary of anyone who approaches you asking if you need a guide, or offering to tell you some history for free, or even a tuk-tuk driver who also says that they are a guide or can give you some information, as they are all looking to turn a quick buck for their ‘knowledge’.
Sometimes, ignoring people and continuing on your way can be the only way to get rid of them. Headphones help, even if you’re not actually listening to anything. You can say you don’t have any money, but they will often continue to try to shake you down anyway. If you do decide you want to hire a guide, official guides all wear light yellow shirts and lanyards. If you haven’t organized one in advance, you should be able to strike a bargain with one, just be sure to ask to see credentials and confirm their knowledge before you agree on a price.
Another unexpected consequence of the increase in visitors to Angkor Wat is fake monks, who push incense into your hands, mumble some words and then try and charge you US$20 for the privilege. Although it a holy site, apparently they didn’t get the memo and see it as a good place for a scam as any.
The best way to avoid any awkwardness is just to politely decline.
Where there are tourists, there tend to be touts and overly aggressive salespeople clamoring for your attention, along with clusters of children forcing books, bracelets and over-priced bottles of water into your hands. Given the high amount of competition here, people will do or say anything for a sale, so it’s worth taking most things with a pinch of salt. And, as much as they might claim otherwise, there are food and water vendors inside the complex, so don’t feel pressured to buy anything at the front gate.
Expect to pay slightly more for food and drinks than you would outside the complex, but drive a hard bargain. Maps and guidebooks can be had for as little as US $1 in town before you go or inside the temples, but do your best to avoid buying from children at all costs; no matter how cute they are, as it reinforces a very harmful practice.
There are plenty of young kids at Angkor Wat who will run up to you and pull on your heartstrings, trying to get you to buy postcards or books, and saying they need money for school. No matter how persuasive they are, don’t buy into it. Unfortunately, they are being taken out of school and exploited as a way to provide income, either by their families or by others who are pocketing a sizeable chunk of the profits, if not all of it.
There are signs everywhere not to give money to beggars and children, and for good reason. Every dollar they make is another day they’re not in school, trying to line other people’s pockets and shake down the tourists the best they can.
Do your best not to flaunt valuables and put your camera away before you engage in bargaining. Keep an eye on your pockets if you are suddenly surrounded by a gang of kids as it's not unheard of for a wallet to suddenly disappear. Exercise normal caution, don’t carry around your passport, or excessive amounts of cash, and be as vigilant with your belongings as you can.
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14 Comments
I've just done this trip and had a great time. The point about some tuk tuk drivers is quite correct though. You need to find a decent one who will look after you. If you don't know one, then you can use the guy who took me. See www.bruceleetuktuk.com.
Hey! Thanks for the heads up! I highly appreciate your post. I was reading some blog entries related about tuk tuk drivers and how to travel across siem reap and by far you are one of the finest blog I read as well as this blog: blogodiary.com. I hope you will continue to provide useful infos about traveling.
Franck, good catch on Bruceleetuktuk aka Andy Garner scam tuk.
I agree, you have to pay a fair price for the TUk Tuk these drivers have given up the whole day to make your experience wonderful.
I highly recommend TUk Tuk Sarak. Find him on trip advisor
He speaks great English, knows how to beat the queues by going the back way and will give you a great history lesson and fill your day with wonder!
Amazing .......say hello to him from me :-)
It's 37 dollars now (September 2017) for a one day pass into Angkor Wat. That's quite a jump since this article was written in 2015. Regarding Tuk-Tuk drivers - well I'm not as seasoned a traveller as the author perhaps but I've been to all the usual places and never felt quite as harassed as I have done by these guys. They never let up. There are too many drivers competing for too few tourists in this place (I'm here right now). Last night I watched a gang of them at one end of Pub Street hassling every Western tourist that passed, including many who were sitting at restaurant tables eating food, clearly not going anywhere. Bad, bad, bad. Long term they won't be doing themselves any favours.
Thanks for this post. We are headed to Angkor in a few days and it is always good to be a step ahead of the scammers.
Great post and thanks for the tips. Finally there are uber like apps Gotuktuk and Passapp. (Uber was so helpful in Vietnam!).
Is there any transportation inside Angkor Wat to help us trek the small or big circuits? Shuttle busses maybe?
There are no shuttle buses. The best thing to do is get a tuk tuk driver for the day. You agree on a price and then pay the at the end of the day. We paid around $20 USD from 8.00am to around 5.00pm pick up and drop off at our accomodation. Our and driver Po Lin took us to Angkor Wat, Angkor Thom, the Banyan and Ta Phrom ( not sure of my spelling) He just waited between stops for as long as we wanted. It seems most of the drivers do the same run for the day. Po Lin drove us around for the three days we were in Siem Reap and I highly recommend him. https://www.facebook.com/po.lin.1610.
Nice post Phil. The best way to see the temples of Angkor Wat is to rent a bicycle in Siem Reap. That way you avoid any hassles with unscrupulous Tuk-Tuk drivers who change their minds about already agreed prices once they have the upper hand. And of course, you also get some decent exercise on a bicycle and can go at whatever pace you wish. I find that hiring a driver for the day leaves me feeling a little pressured not to keep him waiting too long at each site, even if that pressure is entirely my manufacturing.
Thanks for the informative blog. Plan to visit Angkor Wat, Siem Reap soon and I'm glad I came across this blog. Also thanks to other travelers for their tips. For what is worth, I looked into Tripadvisor and found couple of reliable tuk tuk drivers.
Hi Cassie,
A really helpful blog giving insight into what to expect at Angkor Wat. I had one query and was wondering if you could help me resolve. I am visiting Angkor Wat with two other friends who will reach a day after I reach Siem Reap. So, in order to save time I was planning to go down to the ticket office and purchase the tickets for all three of us. I wanted to inquiry, if this is possible. Can one person buy multiple tickets? Or do all three visitors need to be there physically, so that a ticket can be issued for them. If, I can purchase the ticket for me and my friends, are there any documents I need to show at the ticket office?
Thanks in advance.
Regards,
Sayoni
Hi Sayoni,
The Angkor Pass is a photo ID pass so all visitors must be there to purchase the tickets.
Cheers,
Allyson
Hello,
Please be careful at the entry of Angkor Wat!! we got scammed and we can not get our money back!!
We paid our tickets with our visa card (three days, two tickets) which should be around 120 euros. However, they charged us almost 190 euros.
When trying to complain and get the money back, VISA doesn't want to continue the claim because it seems like we withdraw money in an ATM. However, this is FALSCH!! we pay in the cash register just at the entry of Angkor Wat!. please DO NOT PAY WITH VISA!! it is not a payment, it is a withdrawal (although it seems you are normally paying your ticket at the entry) and you can not recover the money because VISA won't be able to proceed.
Best,
Jennifer.
We used this guy last year and he was easy to deal with and didn't try to RIP us off. Make sure your driver has some history on FB etc and reviews....
https://www.bestangkortours.com