Your claim will be managed by one of the insurer’s claim’s administrators. If you have a question about your claim, please contact Travel Guard or Global Excel Management. The hours of operation are 8am to 8pm EST, or 7am-7pm (CST) Business Days:
New Brunswick, Newfoundland and Saskatchewan Residents:
Phone (from Canada and the Continental U.S): 1-888-566-8028
Phone (from anywhere else in the world): 1-819-566-8028
Travel Guard Canada
c/o Global Excel Management
73 Queen, Sherbrooke, Qc
J1M 0C9
All Other Provinces:
Phone (from Canada and the Continental U.S): 1-877-328-2528
Phone (from anywhere else in the world): 1-416-646-3723
Travel Guard Canada
Attn: Claims Department
120 Bremner Boulevard, Suite 2200, Toronto, ON M5J 0A8
Everyone:
Email: worldnomads@travelguard.com
World Nomads only partners with high quality insurers who have a proven track record in managing claims efficiently. In the unlikely event that you’re dissatisfied with their service please contact us by phone +61 2 8263 0400 and we'll investigate further.
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For help in an emergency, contact Worldwide Emergency Medical Assistance and LiveTravel™, 24 hours a day, 7 days a week.
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International collect:
+1 416 646 3723
Within Canada & continental USA, toll free:
+1 866 878 0192
Contact our Claims Team
We’re here to help if you have a question about your claim. We’re available:
Contact us
New Brunswick, Newfoundland and Saskatchewan Residents:
_________________
All Other Provinces: