Got expenses? File a claim online. Anytime from anywhere
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Having been on the road for long periods ourselves, we know that waiting until you get home to lodge a claim isn’t always ideal. World Nomads gives you the freedom to claim from wherever you are and whenever you like, so you can keep travelling.
Don’t panic, if it’s an emergency get help and document everything. Keep your policy number and local phone number handy if you need to call Emergency Assistance.
Login to your member account or create a free account to start your claim online. Not a member? Contact our service team who will assist. Nomads tip: Take this time to reread your policy to check your coverage.
Answer the questions relevant to your claim and save your draft. Gather any documents you need to submit with your claim.
Upload your documents, enter your bank details and click the declaration to finish the claim. Be on the lookout for an email confirmation.
The claims team will be in touch if they need more information; and will let you know their decision as quickly as possible. Need ideas while you wait? Plan your next adventure with World Nomads guides, traveler stories and podcasts
Learn more about how make a claim by watching this video.
I was pickpocketed while in Mexico City and had my recently new iPhone 6S stolen, as well as my credit card and driver’s license. The claims process for World Nomads was painless and really intuitive, logging everything online. The resolution was extremely fair and would be happy to recommend World Nomads to anyone.
Protect your hard earned vacation from unexpected cancellation.
We’ve got your back.
Take the pain out of medical or dental costs.
We’ve got your back.
We’ll get you to hospital or home quickly.
Help starts here.
Covers the theft, damage or delay of your bags, tech and sports gear.
Help starts here.
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Telephone +1 866 878 0192 (toll-free from Canada and the Continental U.S.) or +1 416 646 3723 (collect from anywhere else in the world)
Contact the teamHere are our most frequently asked questions. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
Before your trip, check the latest government advice for any travel alerts for your destination.