Yes you can make a claim if you don't have receipts, but you will still be asked to provide proof of ownership for the stolen or damaged items.
We understand that you might not be able to produce such receipts for each and every item, but you still have to 'tip the balance' and should be able to provide evidence of ownership where you could be reasonably expected to have such evidence.
Proof of ownership can include photographic evidence in conjunction with warranty cards, manuals, receipts, bank or credit card statements. In the end, common sense prevails and you should ask yourself, "Does this conclusively prove that I owned this item?".
Contact us if you have any queries relating to your claim and what you need to send in to support your claim.
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For policies purchased before 27 June 2024:
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For policies purchased on or after 27 June 2024:
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For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
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For policies purchased before 27 June 2024:
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For policies purchased on or after 27 June 2024:
worldnomads.clmsie@collinsoninsurance.com
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https://worldnomads.claims.axa.travel
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