Before leaving on your trip, read your policy carefully to ensure it provides the cover you need. 

Check out the list of policy benefits to see what you're covered for so you'll know what (and how much) you can claim for.

To give you an idea, you can claim medical expenses incurred while on your trip and outside your country of permanent residency, medical evacuation and additional expenses, cancellation costs, funeral expenses, emergency dental treatment, luggage and personal effects, and personal liability.

You should always refer to your policy wording for the full description of benefits and exclusions and of course you can always contact us with any questions or concerns.

How do I make a claim on my travel insurance?


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Contact our Emergency Medical Assistance Team

For help in an emergency, contact the Emergency Medical Assistance Service. They are available 24 hours a day, 7 days a week.

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Phone

For policies purchased on or after 27 June 2024:

_________________

For policies purchased before 27 June 2024:
Phone: +353 (0) 90 640 6460

Email

For policies purchased on or after 27 June 2024:

worldnomads.assist@collinsoninsurance.com

_________________

For policies purchased before 27 June 2024:

worldnomadsassist@axa-assistance.com

Contact our Claims Team

We’re here to help if you have a question about your claim.

Contact us

Phone

For policies purchased on or after 27 June 2024:


Phone: +353 4 69 017 161

_________________

For policies purchased before 27 June 2024:


Phone: +353 (0) 90 640 6460

_________________

Email

For policies purchased on or after 27 June 2024:

worldnomads.clmsie@collinsoninsurance.com

_________________

For policies purchased before 27 June 2024:

https://worldnomads.claims.axa.travel

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