World Nomads
Nz
Help

Help center

Your frequent insurance, website and member queries answered

Search help center

Travel insurance

Recent events
Buying travel insurance
Managing your policy
Emergency & Claims

View all

My account

Membership
Journals

View all

Work with us

Partner with us

View all

Help center articles

Most popular
Latest

Buying travel insurance

Can Travel Insurance Help With a Lost or Stolen Passport?

No one wants to have a “my passport has been stolen” moment on their travels, but it can happen. Luckily, your World Nomads travel insurance plan pr...

Recent events

Mount Lewotobi Laki-Laki Ash Cloud - Indonesia - November 2024

Since Friday, 8 November 2024, Indonesia’s Mount Lewotobi Laki-Laki has erupted several times due to heightened volcanic activity. The volcano has release...

Recent events

Flooding in Spain – October 2024

On Tuesday, 29 October 2024, flash flooding caused by torrential rainfall swept across southeast Spain. Weather agencies estimate that about a year’s wort...

Buying travel insurance

Am I covered for countries other than the ones I list on my policy?

For information relating to policies purchased prior to 05 May 2022, please check the Policy Document provided with your purchase. You can contact us if you nee...

Recent events

Hurricane Milton – October 2024

On Tuesday, 8 October 2024, a State of Emergency was announced for Florida as emergency conditions resulting from Hurricane Milton intensify. Evacuations have b...

Recent events

Hurricane Helene – September 2024

On Friday, 27 September 2024, the National Hurricane Centre issued advisories for Hurricane Helene as it strengthens into a Category 4 storm. The Florida region...

Recent events

Typhoon Ampil – August 2024

Since Thursday 15 August 2024, Typhoon Ampil has been heading towards eastern Japan. The Japan Meterological Agency has classified the typhoon as ‘Very st...

Emergency & Claims

A step by step guide on how to make a travel insurance claim online

We hope you had a great time while holidaying overseas, but we also understand that things can go wrong when travelling the globe. This is why we have created t...

Buying travel insurance

Travel Insurance: What is my country of residence?

When buying World Nomads Travel Insurance, generally your country of permanent residence is the country you would want to be repatriated to in the event of a me...

Can't find the answer you are looking for?

By providing your country of residence, we can display information relevant to you

Your country of residence is the country where you:

Are a citizen or a legal resident
Have access to long term medical care through a national health insurance scheme and/or private health insurance (not including reciprocal health agreements)
Will be repatriated to for ongoing medical care if you’re unable to continue your trip
Have unrestricted, unconditional right of entry
Have a residential address

Search for your country of residence:

Set residence

Not ready to provide your country of residence? View general information

Please select your country of residence

World Nomads
Travel insurance
Get a quote
Travel alerts
Footprints donations
Responsible travel
Travel guides
Creative scholarships
Storytelling tips
Travel podcasts

About us
Who we are
Meet the team
Travel Manifesto
Media Center
Partner Program
Job openings
Be a contributor
Site map
Terms of use
Privacy

Need help?
Help & emergencies
Make a claim
Help center
Contact us
Feedback & Complaints
Cookie Settings

Already a member? Sign In

Travel insurance doesn't cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage.

WorldNomads.com Pty Limited (ABN 62 127 485 198 AR 343027, NZBN 9429050505364) at Governor Macquarie Tower, Level 18, 1 Farrer Place, Sydney, NSW, 2000, Australia is an Authorised Representative of nib Travel Services (Australia) Pty Ltd (ABN 81 115 932 173 AFSL 308461, NZBN 9429050505340), and is underwritten in Australia and New Zealand by Pacific International Insurance Pty Ltd, ABN 83 169 311 193, NZBN 9429041356500. nib Travel Services Europe Limited trading as nib Travel Services and World Nomads is regulated by the Central Bank of Ireland. nib Travel Services Europe Limited (Company Registration Number 601851), at City Quarter, Lapps Quay, Cork, T12 Y3ET, Ireland. In Europe the policy is manufactured by Collinson Insurance Europe Limited which is authorised and regulated by the Malta Financial Services Authority (Registration no. C89977). nib Travel Services Europe (UK Branch) is authorised and regulated by the Financial Conduct Authority, FRN 988371. Registered Office: Birchin Court, 20 Birchin Lane, London, EC3V 9DU. Co/Est. No. FC039523/BR024629. In the UK the policy is underwritten by Collinson Insurance which is a trading name of Astrenska Insurance Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN 202846). WorldNomads.com Pty Limited markets and promotes travel insurance products of nib Travel Services Limited (License No.1446874), at PO Box 1051, Grand Cayman KY1-1102, Cayman Islands. World Nomads Inc. (1585422), at 2201 Broadway, Suite 400, Oakland, CA 94612, USA, plans are serviced by Trip Mate, a Generali Global Assistance & Insurance Services brand, which include travel insurance coverages underwritten by United States Fire Insurance Company, Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al and non-insurance Travel Assistance Services provided by Generali Global Assistance, FootprintlD®, Blue Ribbon Bags, and Runway Health. World Nomads (Canada) Ltd (BC: 0700178; Business No: 001 85379 7942 RC0001) is a licensed agent sponsored by AIG Insurance Company of Canada at 120 Bremner Boulevard, Suite 2200, Toronto, Ontario, M5J 0A8, Canada. World Experiences Seguros De Viagem Brasil Ltda (CNPJ: 21.346.969/0001-99) at Rua Padre João Manuel, 755, 16º andar, São Paulo – SP, Brazil is an Authorized Partner (Representante) of Chubb Seguros Brasil S.A. (CNPJ: 03.502.099/0001-18) at Av. Nações Unidas, nº 8.501, 27º andar -, Edifício Eldorado Business Tower, Pinheiros through the SUSEP Process 15414.900439/2015-34. All World Nomads entities listed above, including nib Travel Services Europe Limited, nib Travel Services Limited and nib Travel Services (Australia) Pty Ltd, are subsidiaries of nib holdings limited (ABN 51 125 633 856).

Help center

Help center articles

Travel Insurance: What is my country of residence?

Can I buy a travel insurance policy if I'm already overseas?

Extending your trip and buying more travel insurance cover

What countries are covered by World Nomads travel insurance?

A step by step guide on how to make a travel insurance claim online

Travel Insurance for adventure activities & sports

What you should do if you are not satisfied with our service

Can Travel Insurance Help With a Lost or Stolen Passport?

Mount Lewotobi Laki-Laki Ash Cloud - Indonesia - November 2024

Flooding in Spain – October 2024

Am I covered for countries other than the ones I list on my policy?

Hurricane Milton – October 2024

Hurricane Helene – September 2024

Typhoon Ampil – August 2024

A step by step guide on how to make a travel insurance claim online

Travel Insurance: What is my country of residence?

Can't find the answer you are looking for?