For information relating to policies purchased prior to 18 May 2022, please check the Policy Document provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 18 May 2022 please see below.
World Nomads offers cover for more than 100 countries worldwide except those that have specific Government 'Do Not Travel' warnings in place, and any sanctioned countries. All you need to do is pick the county or region you’re travelling to, and we’ll tell you if we provide cover to that destination or not.
When you get a quote, if you try to add a country that has a current 'Do not travel' warning or if you select a sanctioned country, we'll tell you if we aren't able to cover that destination.
Just be aware that sanctions and government warnings change regularly. We'll tell you when you get a quote if we can provide cover to travel to a specific country or region. When you get a quote, you can add individual countries (Thailand, Vietnam, Laos) or regions (Asia, Europe, Worldwide) or a mix of both (Thailand, Vietnam, Asia). The more detail you give us on where you're going, the more helpful we can be.
Important: Your policy will provide cover for your chosen countries and regions of travel unless there's a ‘Do not travel’ warning issued by the New Zealand Government or other official authority, and you choose to go there anyway. Your policy will not cover a loss arising from travelling to, planning to travel to, or choosing to remain in a country or region that is the subject of a ‘Do not travel’ warning or if you select a sanctioned country. Refer to safetravel.govt.nz for details before you go and while travelling for the latest alerts and travel advice.
Will I be covered for any country for any period?
Cover for any specific country will vary depending on the amount of time you spend there, for example, you may only be transiting through a country and only spending time at the airport for a stopover before continuing your trip.
Our plans will only cover you when travelling outside of New Zealand. When you buy a policy, you must select all the countries where you’ll spend at least 72 hours of your trip. Your chosen countries will be shown on your Certificate of Insurance. Our cost to insure travellers is higher for some countries and regions than others, so the premium we charge takes this into consideration.
What countries are considered safe to travel to?
While we endeavour to provide cover to as many countries and regions around the globe as possible, there are some that we just don’t provide cover. Government sanctions may restrict us from paying claims in certain countries, so we are not legally allowed to offer cover in sanctioned or restricted countries.
Your policy will provide cover for your chosen countries and regions of travel unless there’s a ‘Do not travel’ warning issued by the New Zealand Government or other official authority, and you choose to go there anyway. For more information check out our article - Am I covered by travel insurance if there's a travel warning in place where I'm going?
What if I want to change my country/region of travel?
You are free to choose as many countries or change your mind on any countries or regions when getting a quote. But please note that you won’t be able to change your selected countries or regions once the countries are selected and the policy is paid for.
The information on this page is a summary of cover only and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full so you understand what is and isn’t covered. If you have any questions, please contact us.
The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.
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Contact usOur contact details
We’re here to help if you have a question about travel insurance. We’re available:
- Monday to Friday 11:00am - 8:00pm (NZST/NZDT)
- Saturday to Sunday closed (NZST/NZDT)
Contact us
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
Within Australia:
1300 787 375
Before your trip, check the latest government advice for any travel alerts for your destination.