We're here to help if you have a question about our travel insurance or your policy.
Phone: +61 2 8263 0400
Phone: 0800 666 237 (within New Zealand)
Email: infoNZD@worldnomads.com
Fax: +61 2 8263 0444
Customer service operate 9am to 6pm AEST Monday to Friday
If you need help in an Emergency, please contact our Emergency Assistance Team 24 hours 7 days a week.
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Contact usOur contact details
We’re here to help if you have a question about travel insurance. We’re available:
- Monday to Friday 11:00am - 8:00pm (NZST/NZDT)
- Saturday to Sunday closed (NZST/NZDT)
Contact us
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
Within Australia:
1300 787 375
Before your trip, check the latest government advice for any travel alerts for your destination.