Non-Insurance Services Included in Your Plan
Learn about the non-insurance services included alongside travel insurance for US residents.
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For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
- What extra benefits are included with World Nomads travel insurance?
- Get help with lost bags
- Consult with a doctor and get travel medications before you leave
- Take your medical records with you when you’re traveling
- The additional benefits of travel insurance
As you’re planning all the details of your next fabulous getaway, you may also be looking into getting a quote for travel insurance*. If you get hurt hiking in Costa Rica or have a canceled flight on the way to Japan, you may see the importance of travel insurance. When you start to do a travel insurance plan comparison though, you’ll see there’s multiple options. It can sometimes be confusing to determine what the best travel insurance is for your needs.
When deciding which travel insurance plan is best for you, it's also worth checking if the plan includes any additional non-insurance services. For US residents, all World Nomads plans offer coverage for things like trip cancellation, trip interruption, trip delay, and emergency medical services. However, all of our plans also offer even more perks above and beyond those traditional travel insurance benefits.
What extra benefits are included with World Nomads travel insurance?
In addition to all of the travel insurance benefits, World Nomads also offers multiple non-insurance services for US residents. These additional services are included in all World Nomads plans, and could offer even more protection for your trip.
These extra services may help with things like medical preparations for your trip and lost airline bags.
Every World Nomads plan includes:
- Service from Blue Ribbon Bags that helps reunite you with checked baggage, if an airline has lost it
- A pre-departure medical consultation from Runway Health
- A portable personal health record provided by FootprintID®
Get help with lost bags
Unfortunately, lost bags are a pretty common occurrence when flying. If you’re the one left standing at the airport carousel waiting for the bag that went to Melbourne, Florida instead of Melbourne, Australia, it can be pretty frustrating. Do you really want to be sitting at an airport trying to track down your lost bags when you could be lying on the beach?
If your checked baggage is lost or delayed by an airline (any common carrier airline, anywhere in the world), our partnership with Blue Ribbon Bags helps find it and return it to you. Blue Ribbon Bags tracks and expedites your lost bags, allowing you to continue your travels as you had originally planned. Just report your lost bags to the airline, then provide Blue Ribbon Bags with the file reference, record locator number, and Property Irregularity Report. You'll receive updates at every step while you’re sipping that fruity drink on the beach.
Your travel insurance plan also includes coverage for delayed baggage. If your baggage is delayed for at least 12 hours, you could be reimbursed for toiletries and a change of clothes until you and your bags are reunited.
Consult with a doctor and get travel medications before you leave
While your travel insurance plan may cover emergency medical expenses while you’re traveling, there’s some things you can be proactive about to try to avoid certain illnesses altogether. You would probably rather be hiking the Inca Trail as opposed to sitting at a hospital dealing with altitude sickness, right?
It’s important to put thought into any health risks you may face in the destinations where you’ll be traveling. Luckily, your World Nomads plan includes an additional service that gives you pre-trip medical support through Runway Health.
You’ll need to register for Runway Health once you purchase your plan and then set up your online medical consultation with one of their US-licensed physicians. They’ll then build out a custom treatment plan that includes the prescriptions you’ll need. They can prescribe medications for things like preventing malaria, altitude sickness, motion sickness, and traveler’s diarrhea. They’ll even send your medications to your doorstep so you don’t have to make that extra trip to the pharmacy. They can also let you know what vaccines you may need for certain parts of the world, and they can prescribe those to you as well.
Take your medical records with you when you’re traveling
Another non-insurance service included with your World Nomads plan is access to FootprintID®. This is a secure solution that allows you to have immediate access to your medical records anywhere in the world.
If you’re overseas and end up in the hospital, you’ll want your medical team to have access to this critical information. It’s important for them to know about your prescriptions, allergies, medical conditions, immunizations, surgeries, physicians, and family history. Your FootprintID® could include all of these details, and they could have access to it 24/7. This is included with all World Nomads plans, but you’ll need to register for FootprintID once you’ve purchased your plan. Taking the time to set this up could save your life if you unexpectedly have a medical emergency while you’re traveling.
The additional benefits of travel insurance
We encourage you to check out the extra perks included in your plan from World Nomads. The non-insurance services are designed to add additional medical support before your trip and help with one of the most common annoyances of traveling - lost bags. When you get a quote, you’ll see these non-insurance services included in all of the World Nomads plans. If you have questions about them, you can reach out to us anytime, and our team can help explain these benefits.
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.
Baggage Delay in a Delhi Winter.
I arrived in Delhi from Rome. Baggage claim help desk informed me that my bag had been delayed in transit. I was without my bag for almost a week before it was finally delivered to me. It was cold in Delhi (being winter, December) and my warm jacket was in my bag, requiring that I purchase a jacket and other items of warm clothing that I had not taken in my carry-on.
S.N. U.S Nomad in India.
Travel Insurance Benefits: how we can take care of you
Trip Protection
Protect your hard earned vacation from unexpected cancellation.
- Standard Plan: $2,500
- Explorer Plan: $10,000
- Epic Plan: $15,000
- Annual Plan: $5,000
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Insurance
Take the pain out of medical or dental costs.
- Standard Plan: $125,500
- Explorer Plan: $150,000
- Epic Plan: $250,000
- Annual Plan: $100,000
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Evacuation
We'll provide assistance to get you to the hospital or home quickly.
- Standard Plan: $400,000
- Explorer Plan: $500,000
- Epic Plan: $700,000
- Annual Plan: $100,000
Emergency Evacuation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Covers the loss, theft or damage of your bags, tech and gear.
- Standard Plan: $1,000
- Explorer Plan: $2,000
- Epic Plan: $3,000
- Annual Plan: $2,000
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
The amounts listed represent the maximum benefit amount.
Protect your health
- 24/7 Emergency Assistance Help Line
- Emergency Medical & Dental Expenses
- Emergency Evacuations
- Bedside Companion Travel
- Emergency Medications
Protect Your Trip
- Trip Cancellation
- Optional Cancel for Any Reason (Explorer or Epic)
- Trip Delay & Trip Interruption
- Missed Connection (Explorer or Epic)
- Rental Car Damage (Explorer, Epic or Annual)
Protect Your Stuff
- Baggage Delay
- Passport and Visa Loss
- Lost or Stolen Bags
- Personal Tech, Equipment & Gear
- Baggage Return After Evacuation
Non-Insurance Services
- Medical & Non-Medical 24/7 Emergency Assistance Line
- Translators Available
- Runway Health
- FootprintID
- Blue Ribbon Bags
24/7 emergency assistance
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Wherever you are, we’re here 24/7 to help you in any emergency.
Are you in need of emergency assistance right now?
Contact Generali Global Assistance:
Telephone:
+1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada
FAQ
Here are our most frequently asked questions about cover for non-insurance services. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
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What happens if an airline loses my luggage?
You’ll first report your lost bags to the airline, then provide Blue Ribbon Bags with the file reference, record locator number, and Property Irregularity Report. Blue Ribbon Bags tracks and expedites your lost luggage, allowing you to continue your travels smoothly.
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Do I need to register for Runway Health and FootprintID®?
Yes. Once you purchase your plan from World Nomads, you’ll need to register for Runway Health. You can then set up an online consultation and you’ll have a custom treatment plan built out that includes the prescriptions you’ll need. You’ll also need to register for Footprint ID® once you’ve purchased your plan. This is crucial information that could save your life if you have a medical emergency while you’re away from home, so we urge you to get that set up before you depart for your trip.
Before your trip, check the latest government advice for any travel alerts for your destination.