Travel Insurance for Stolen or Lost Credit Cards
When your cards get stolen or lost and you need a replacement.
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Credit card theft is all too common when traveling overseas, with organised crime networks often targeting tourists.
While travel insurance isn't there to cover your card being skimmed (you've got to hit up your bank to recover those losses), some of our policies can help with the cost to replace your credit cards. And if you're unsure what to do, all of our assistance teams can provide advice.
What's covered by travel insurance if my credit cards are stolen?
| Country of Residence | Credit Card Replacement | 24/7 Assistance |
|---|---|---|
| Australia | ||
| Brazil | ||
| Canada | ||
| Ireland | ||
| New Zealand | ||
| United Kingdom | ||
| USA | ||
| All other countries |
What's not covered by travel insurance?
- Any financial loss if your cards are skimmed or used fraudulently
- Cancelation or trip interruption expenses unless you're an Aussie or Kiwi
- If you don't get a report from the police or relevant authority confirming what has happened
This is not a full list of what's covered and not covered. There are limits and conditions that apply, so for more information, read your policy carefully before you buy.
What to do if your credit card gets stolen.
It’s essential that you report the theft of your credit card to the police as soon as possible, and get it in writing for your claim.
If you need urgent help, get in contact with our emergency assistance team as soon as possible, so that our team can advise you of what you need to do to get a replacement credit card.
To help our Emergency Assistance teams assist them quickly, they'll need the following:
- Your policy number
- Your location
- As many details as possible about the circumstances
Stolen Card in Venice Beach.
I had my passport and credit cards stolen from my bag while staying in Venice Beach, California. This is the beginning of my trip which I had prebooked and organised flights and tours from LA to other parts of America. I have missed my flight to Las Vegas from SanFrancisco and my flight from Las Vegas to Seattle. I also had to cancel accommodation in Las Vegas and San Francisco. This is due to the fact that the earliest time for me to get a replacement temporary passport and cards is too late.
Claim Paid: $936.85
Travel Insurance Benefits: how we can take care of you
Trip Protection
Protect your hard earned vacation from unexpected cancellation.
- Standard Plan: $2,500
- Explorer Plan: $10,000
- Epic Plan: $15,000
- Annual Plan: $5,000
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Insurance
Take the pain out of medical or dental costs.
- Standard Plan: $125,500
- Explorer Plan: $150,000
- Epic Plan: $250,000
- Annual Plan: $100,000
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Evacuation
We'll provide assistance to get you to the hospital or home quickly.
- Standard Plan: $400,000
- Explorer Plan: $500,000
- Epic Plan: $700,000
- Annual Plan: $100,000
Emergency Evacuation
- Banged up abroad?
- Need a hospital urgently?
- Medivac home?
Help starts here.
Protect your gear
Covers the loss, theft or damage of your bags, tech and gear.
- Standard Plan: $1,000
- Explorer Plan: $2,000
- Epic Plan: $3,000
- Annual Plan: $2,000
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
The amounts listed represent the maximum benefit amount.
Protect your health
- 24/7 Emergency Assistance Help Line
- Emergency Medical & Dental Expenses
- Emergency Evacuations
- Bedside Companion Travel
- Emergency Medications
Protect Your Trip
- Trip Cancellation
- Optional Cancel for Any Reason (Explorer or Epic)
- Trip Delay & Trip Interruption
- Missed Connection (Explorer or Epic)
- Rental Car Damage (Explorer, Epic or Annual)
Protect Your Stuff
- Baggage Delay
- Passport and Visa Loss
- Lost or Stolen Bags
- Personal Tech, Equipment & Gear
- Baggage Return After Evacuation
Non-Insurance Services
- Medical & Non-Medical 24/7 Emergency Assistance Line
- Translators Available
- Runway Health
- FootprintID
- Blue Ribbon Bags
24/7 emergency assistance
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Wherever you are, we’re here 24/7 to help you in any emergency.
Are you in need of emergency assistance right now?
Contact Generali Global Assistance:
Telephone:
+1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada
FAQ
Here are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team. If you’re looking for general travel advice, you can ask our community at Ask a Nomad.
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Is there an excess if I need to claim for a stolen credit card?
Yes, there is an excess for stolen credit card claims. Check your policy to find out what's applicable.
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Can I get a cash advance until my new credit card arrives?
No, none of our insurers will organise a cash advance for you.
-
Can you help me put a stop on my credit card?
You'll need to do this yourself or organise a family member to do it for you.
-
Why won't you cover me if my card is skimmed?
Your bank should have security measure in place to help you with that.
Before your trip, check the latest government advice for any travel alerts for your destination.