Trip Exchange Benefits Included in Your Travel Insurance
Learn how US residents could be covered for unexpected date changes for group tours and cruises.
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For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
Group tours are a fun way to travel. You have experts planning your trip to make sure you see and do all the best things. As a bonus, you’ll probably meet some other fun nomads on your group tour as well.
What happens though if you book a group tour in Africa, and are notified just before the trip that the dates are being changed? If your tour now leaves 5 days later, you may need to change your flights or hotels - and we know that won’t be cheap. Because of these unexpected situations that can sometimes change the dates of your trip, you may want to consider getting a quote for travel insurance* that includes the trip exchange benefit.
How can the Trip Exchange benefit protect my travels?
The trip exchange benefit is available for US residents who purchased the Explorer or Epic plans. If the dates get changed by the travel supplier for your group tour prior to your scheduled departure, you could be reimbursed for the following:
- Change fees paid to transfer your travel arrangements.
- The difference in the cost between the original and the new travel arrangements.
- Cancellation penalties for travel arrangements which cannot be transferred.
If you cannot make that new date and you want to cancel due to one of the unforeseen reasons listed under the Trip Cancellation benefit, you could file a claim under this benefit.
Your travel insurance plan from World Nomads includes multiple benefits, and could also cover you for things like trip cancellation and trip interruption. However, the trip exchange benefit can’t be combined with your other travel insurance benefits. You can’t make a claim under trip exchange and then try to make a claim under one of your other benefits as well. If your tour operator unexpectedly changes the
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.Baggage Delay in a Delhi Winter.
I arrived in Delhi from Rome. Baggage claim help desk informed me that my bag had been delayed in transit. I was without my bag for almost a week before it was finally delivered to me. It was cold in Delhi (being winter, December) and my warm jacket was in my bag, requiring that I purchase a jacket and other items of warm clothing that I had not taken in my carry-on.
S.N. U.S Nomad in India.
Travel Insurance Benefits: how we can take care of you
Trip Protection
Protect your hard earned vacation from unexpected cancellation.
- Standard Plan: $2,500
- Explorer Plan: $10,000
- Epic Plan: $15,000
- Annual Plan: $5,000
Trip Protection
- Unexpectedly hospitalized?
- Travel buddy unfit to travel?
- Close relative suddenly dies?
We’ve got your back.
Emergency Medical Insurance
Take the pain out of medical or dental costs.
- Standard Plan: $125,500
- Explorer Plan: $150,000
- Epic Plan: $250,000
- Annual Plan: $100,000
Emergency Medical Insurance
- Need meds quick?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Evacuation
We'll provide assistance to get you to the hospital or home quickly.
- Standard Plan: $400,000
- Explorer Plan: $500,000
- Epic Plan: $700,000
- Annual Plan: $100,000
Emergency Evacuation
- Banged up abroad?
- Need a hospital urgently?
- Medevac home?
Help starts here.
Protect your gear
Covers the loss, theft or damage of your bags, tech and gear.
- Standard Plan: $1,000
- Explorer Plan: $2,000
- Epic Plan: $3,000
- Annual Plan: $2,000
Protect your gear
- Passport or tech stolen?
- Airline lost your gear?
- Bags delayed?
Help starts here.
The amounts listed represent the maximum benefit amount.
Protect your health
- 24/7 Emergency Assistance Help Line
- Emergency Medical & Dental Expenses
- Emergency Evacuations
- Bedside Companion Travel
- Emergency Medications
Protect Your Trip
- Trip Cancellation
- Optional Cancel for Any Reason (Explorer or Epic)
- Trip Delay & Trip Interruption
- Missed Connection (Explorer or Epic)
- Rental Car Damage (Explorer, Epic or Annual)
Protect Your Stuff
- Baggage Delay
- Passport and Visa Loss
- Lost or Stolen Bags
- Personal Tech, Equipment & Gear
- Baggage Return After Evacuation
Non-Insurance Services
- Medical & Non-Medical 24/7 Emergency Assistance Line
- Translators Available
- Runway Health
- FootprintID
- Blue Ribbon Bags
24/7 emergency assistance
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Wherever you are, we’re here 24/7 to help you in any emergency.
Are you in need of emergency assistance right now?
Contact Generali Global Assistance:
Telephone:
+1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada
FAQ
Here are our most frequently asked questions about cover for trip exchange. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
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What if I need to cancel my trip as a result of the date change?
If the dates are changed by the operator of your tour and you aren’t able to travel on the new dates proposed to you, you may be eligible for benefits. Depending on the reason for the date change, you may be covered under Trip Exchange, or one of the other benefits included in your travel insurance plan, such as trip cancellation. We encourage you to contact us if you have any questions.
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How do I submit a claim for Trip Exchange?
Make sure you have all of your documentation together if you need to submit a claim. Always save all of your correspondence – and make sure it shows the new dates of your trip, as well as the costs associated with the date change. You’ll also need your original receipts showing what you paid. Once you have everything together, you can log in to your member account online to start a claim. If you didn’t create one previously, you can still create an account.
Before your trip, check the latest government advice for any travel alerts for your destination.