Yes, you can make a claim while you travel. We understand that you might be away for extended periods of time, so our online claims system allows you to submit claims via your World Nomads membership while you are still travelling.
Simply log in to your membership page to start the process and follow the prompts to submit your claim. If you bought your policy as a guest you’ll need to merge it into your membership. Please contact customer service to get this underway. If you don’t have a membership you can create one here.
Also read the article 'How to make a claim'.
How do I make a claim on my travel insurance?
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- Emergency Assistance Contact
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Contact our Emergency Medical Assistance Team
For help in an emergency, contact our Emergency Medical Assistance Team. They are available 24 hours a day, 7 days a week.
Contact us
For policies purchased on or after 27 June 2024:
worldnomads.assist@collinsoninsurance.com
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For policies purchased before 27 June 2024
Contact our Claims Team
We’re here to help if you have a question about your claim. We’re available
Contact us
For policies purchased on or after 27 June 2024:
For policies purchased before 27 June 2024
For policies purchased on or after 27 June 2024:
Belgium
worldnomads.clmsbe@collinsoninsurance.com
Denmark
worldnomads.clmsdk@collinsoninsurance.com
Germany
worldnomads.clmsde@collinsoninsurance.com
Netherlands
worldnomads.clmsnl@collinsoninsurance.com
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For policies purchased before 27 June 2024: