For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
Before leaving on your trip, read your policy carefully to ensure it provides the cover you need.
Check out the list of policy benefits to see what you're covered for so you'll know what (and how much) you can claim for.
To give you an idea, you can claim medical expenses incurred while on your trip and outside your country of permanent residency, medical evacuation and additional expenses, cancellation costs, funeral expenses, emergency dental treatment, luggage and personal effects, and personal liability.
You should always refer to your policy wording for the full description of terms and conditions, benefits, and exclusions and of course you can always contact us with any questions or concerns.
How do I make a claim on my travel insurance?
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Contact our Emergency Medical Assistance Team
For help in an emergency, contact our Emergency Medical Assistance Team. They are available 24 hours a day, 7 days a week.
Contact us
For policies purchased on or after 27 June 2024:
worldnomads.assist@collinsoninsurance.com
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For policies purchased before 27 June 2024
Contact our Claims Team
We’re here to help if you have a question about your claim. We’re available
Contact us
For policies purchased on or after 27 June 2024:
For policies purchased before 27 June 2024
For policies purchased on or after 27 June 2024:
Belgium
worldnomads.clmsbe@collinsoninsurance.com
Denmark
worldnomads.clmsdk@collinsoninsurance.com
Germany
worldnomads.clmsde@collinsoninsurance.com
Netherlands
worldnomads.clmsnl@collinsoninsurance.com
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For policies purchased before 27 June 2024: