On Tuesday, October 29th, 2024, flash flooding caused by torrential rainfall swept across southeast Spain, near Valencia. Weather agencies estimate that about a year’s worth of rain fell in the span of 8 hours. The Spanish military has deployed in the region to assist with recovery efforts, due to damage caused by the flooding.
In addition, the Spanish government has established a crisis committee and declared three days of mourning for the floods. Disruption to travel is anticipated, as trains and airlines have suspended operations due to the flooding.
Plans purchased after October 29th, 2024, will not provide coverage for losses arising from this event as it is now widely reported in the media.
This does not impact coverage provided by plans purchased prior to this time, subject to the terms of the plan.
If you’re already travelling
If you hold a plan with us and require emergency assistance due to this event, please contact the Emergency Assistance Team as soon as it’s practical and safe to do so.
Click here for the latest US government message for US citizens in Spain. visit
How does this event affect your coverage
Plans purchased after an event occurs will not provide coverage for any losses which arise in relation to that event. If you already have a plan with us, coverage is available subject to the plan terms, conditions, limits and exclusions.
If your travel plans are affected
If you need to change your travel arrangements, contact your airline, cruise company or travel agent for assistance in the first instance.
Please retain all supporting documentation evidencing expenses incurred. Please remember as a term of your plan, you must do everything you can to minimize losses. If you need to submit a claim, please complete the claim form and if you need help doing this, contact us.
If you have any other questions, please get in touch.
Related Articles
View moreWe can help you...
Can't find the answer you are looking for?
Contact usOur contact details
We’re here to help if you have a question about travel insurance. We’re available:
- 24 hours a day, 7 days a week
Contact us
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963