For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
No one wants to have an “I lost my passport” moment on their travels, but it can happen. Luckily, your World Nomads travel insurance* plan provides coverage for the theft, loss or damage to a passport, provided you’ve taken reasonable care to safeguard your documents when traveling.
What can I make a claim for?
You can make a claim for the cost of a replacement document, up to $100. If your trip has been delayed at least six hours because your passport was lost or stolen, you may also be reimbursed for:
- Any pre-paid, non-refundable land or water accommodation that have not been used.
- Necessary expenses such as meals and accommodations, and local transportation incurred due to the delay.
What you need to do:
Report the loss, theft or damage of your passport as soon as you can to:
- The local police. In the case of theft, it must be done as soon as reasonably possible.
- The closest US embassy or consulate (visit https://www.usembassy.gov/ for a full list).
- The 24/7 Emergency Assistance team, who can help you navigate the process.
When you make a claim, you’ll need to send:
- Reports from local police.
- Receipts for passport processing fees.
- Copies of all documentation provided by the U.S. government.
- Receipts for pre-paid, non-refundable accommodations and any additional expenses incurred, should it apply to your case.
If you have any questions, please reach out – we’re happy to help. And when you’re ready, you can get a quote and buy online 24/7.
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.
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We’re here to help if you have a question about travel insurance. We’re available:
- 24 hours a day, 7 days a week
Contact us
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963
Before your trip, check the latest government advice for any travel alerts for your destination.