For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
It takes more than kindness to provide high-level support to our nomads when they travel – it takes a worldwide team. In the interest of transparency, here’s how our team works together to offer you the best possible support on the road.
In a nutshell, World Nomads sells travel insurance* plans and helps you figure out which plan is right for you. In the event that you need to make a claim or need emergency assistance when you’re away from home, we work with Trip Mate. Trip Mate is a Generali Global Assistance & Insurance Services Brand and has been a worldwide leader for more than 50 years. Importantly, our partnership with Trip Mate allows us to offer you 24/7 Emergency Assistance.
US Fire is the insurance provider (otherwise known as the underwriter) that provides the actual travel insurance product sold by World Nomads. US Fire is part of Crum & Forster Holding, which provides a broad range of insurance solution to industries ranging from travel and hospitality to property and health. Crum & Forster has been in business for more than 200 years.
We all work together to support our nomads as they travel the world, providing a safety net should things not go quite to plan.
If you have a question about your plan, need to find out more about making a claim, or need emergency assistance, this guide will tell you who you need to call. We’re just a phone call away and happy to help in any way we can. Happy travels!
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.
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We’re here to help if you have a question about travel insurance. We’re available:
- 24 hours a day, 7 days a week
Contact us
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963
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